Real help, without a maze.

Trendline cannot see my Apple Health readings

Review Trendline’s permissions in Settings → Health → Data Access & Devices. Apple intentionally gives an app the same response when access is denied and when no matching data exists, so Trendline may not be able to identify which case applies.

My smart scale is not listed

Trendline reads compatible measurements through Apple Health, not directly from every scale. Confirm the scale manufacturer’s app is writing the relevant category to Health and review Health’s Data Sources & Access screen.

The trend looks different after changing devices

Body-composition estimates can shift between device models and source algorithms. Review the source context, but do not assume a visible jump proves that either your body or the equipment caused it. Trendline retains your earlier history and does not require a new waiting period merely because the source changed. See why estimates shift between devices for the fuller explanation.

How do I restore a purchase?

Use Restore Purchases in Trendline. Confirm the iPhone is signed into the Apple Account used for the purchase. Billing and refunds are handled by Apple.

How do I cancel?

Open iPhone Settings → your name → Subscriptions, select Trendline, and follow Apple’s controls. Deleting Trendline does not cancel a subscription.

How do I delete or export information?

Open Your Data & Privacy in Trendline to inspect, export, or delete app-owned information. Trendline can delete only the Apple Health samples it wrote after your explicit confirmation; readings from a scale or another app remain under your control in Health. See Privacy Choices.

Business information

Trendline is published by Abraham Burnett. Mailing address: 1781 North 2850 West, Ogden, Utah 84404, United States.